TES Engineering Launches New Client Feedback Tool
TES Engineering Launches New Client Feedback Tool

TES Engineering Launches New Client Feedback Tool

Posted by Joe Weagraff on Nov. 07, 2014 in Culture

TES Engineering is excited to launch a new client feedback tool called Client Heartbeat.

We can’t wait for you to experience this awesome, modern product. Because we may ask for your pulse (or heartbeat) in the future, I thought I’d walk you through why TES chose this tool over the myriad of others on the market.

First of all, clients are the reason we’re here. They’re the reason we get up in the morning and the reason we love what we do – and we want you to be awed during every step of our projects together.

In order to help accomplish this, we (along with many other companies) send surveys to customers all over the country in order gauge how we’re doing. Surveys give clients a good opportunity to identify something that needs improvement or compliment something we’re doing correctly. They create a forum for us to get to know you better.

This works well, but

we’re always trying to set ourselves apart from the other MEP engineers, energy auditors, and tenant coordination specialists out there. Therefore, we need a survey tool that’s different.

We chose Heartbeat for you. It lives up to our brand promise.

Its quick, four-question format means it takes thirty seconds of your time. Its insightful prompts cover a range of topics; and its interface is beautiful and easy to use.

 

So, get ready to strengthen our relationship. We’re going to do great things together.

 

 

 

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